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Showing posts with label pc support. Show all posts
Showing posts with label pc support. Show all posts
Wednesday, July 13, 2011

Basic Changes To Make In Your Internet Explorer Options

Most people get their computer with Internet Explorer already installed and set to all the default settings. The default settings are what Microsoft calls “recommended settings”. These settings are not always the best for your usage. One size does not always fit all. But how do you change the settings and what do they all mean? I’m glad you asked...

In this article I am going to take you step by step through these settings to explain them to you. Open a new browser window
Most people get their computer with Internet Explorer already installed and set to all the default settings. The default settings are what Microsoft calls “recommended settings”. These settings are not always the best for your usage. One size does not always fit all. But how do you change the settings and what do they all mean? I’m glad you asked...

In this article I am going to take you step by step through these settings to explain them to you. Open a new browser window before you start, so you can follow these steps as you read the article. At the top of your new browser window, click on “tools” then “Internet Options”.

The first tab you will see is the “general” tab. The very first option you have is where to set your home page. Type in http://forum.dugancom.com/. I’m just kidding. That is my website. Pick a website that you want your browser to open to every time you go online. If you have a favorite search engine, put it there. If you have a home page enter that. Hit apply when you have done this and that will be your home page from now on. Anytime you hit the home button at the top of your browser it will automatically go to that page.

The next option you have is to “delete cookies”. There is a lot said about how to manage cookies and what they are for on the Internet. But for the purposes of this article I will just tell you that cookies store information like websites where you want to be automatically logged in rather than having to type in a username and password every time. There are other cookie uses and hopefully I will have time to write about that in another article. If you delete the cookies, you will have to login to websites you use often and it won’t remember your username etc.

The next button says “delete files”. These are the temporary files Internet Explorer stores on your hard drive so if you go back to them they will load faster because the images and other files are already downloaded. Later we will get to another area with a setting that will help you manage this. You can go ahead and delete these files if you want to and every now and then you should.

The next button is called “settings”. Click on that button now. It says, “Check for newer versions of stored pages... “ then gives you several options. Clicking “every visit to the page” will cause pages to load slower because rather than going into the temporary Internet files for cached files, it queries the server for the newest version of any files on that page.

“Every time I open Internet Explorer” means that the first time you visit that website, “this session”, it will check for a newer version of the page. After that, it will refer to the cached page on your hard drive. “Automatically” means you let Internet Explorer manage this for you and that is the recommended setting. “Never” means it will always use the cached version on your hard drive rather than check for newer versions.

I recommend either auto or never, because if you want to check for newer versions of a page all you have to do is push shift and hit the refresh button on your browser tool bar.

The next option in settings is how much space to allow for temporary Internet files. Five to Twenty megabytes is plenty. Internet Explorer tends to override your choice here anyway. Bill knows best I guess.

The next button is “move folder”. Don’t click that. Back away slowly and do not touch that button. It sends nuclear missiles at several minor countries. Seriously, moving the location of your temporary Internet files is not a good idea. The next button, “view files” is pretty boring stuff and you don’t need to do anything here. The same can be said for “view objects”. Those three can all be left alone.

Go ahead and click ok so we can go back to the general tab. You will see the next option is about computer history. Now this is a personal choice. You know how links you have clicked on before are a different color than those that you have not clicked on? Well history remembers that for you so you know which pages you have or have not visited. It also records the history of all the websites you or anyone else on your computer has visited. In your address bar, the drop down arrow that shows you all the websites you have been to is put there by the “history” option. It is also used if you have auto-complete enabled for web addresses you are typing into your address bar.

You can set this for the number of days you want to save history for. If you have kids, you can access these files to see where they are going on the Internet as well. If you are using a computer at work you might want to set this to 1 day. To the right of where you enter the number of days is the button to erase history now. Computer experts can still find your history. This is not absolute.

Next button is “colors”. The best setting is “use windows colors, but experiment if you want to. Next button is “fonts” and if you click on that, it’s pretty self-explanatory. This is not where you choose font size. That is in the “view” part of your browser rather than the “tools” area we are in now. “Languages” is also self-explanatory. “Accessibility” is where you can alter settings if you have special needs.

Ok, now let’s move on to the “Security” tab. “Medium” is the best setting for most users and probably is already set there. Be careful when changing security options that you do not understand. Click “custom level”. Scroll through. If there are things you are absolutely sure about and want to change, then do so. But if you are not sure, don’t change it.

You will see that when we first came to the tab the “Internet” icon was selected in the window at the top. You can also click on “Local Internet” and do the same for your settings there. This is for your local network if you have one. The next icons are, “trusted sites” and “restricted sites”. You can add websites to either area that you wish to allow or disallow no matter what other settings are on your computer. This is one way to block your child from visiting a particular website.

Go to the next tab at the top called “privacy”. Now this is another area where you need to be careful and understand what you are changing before doing so. This is probably already set to “medium” which is fine for most users. The “import” button probably doesn’t apply to you. Click the “advanced” button. Everything here is probably grayed out except the option to check override cookie handling.

Automatic settings mean that you accept both first party and third party cookies. That means you accept cookies from the website you are visiting and from any other websites that the website you are visiting has chosen to set cookies on your hard drive like their advertisers or others who want to track user’s habits.

Click ‘override automatic cookie handling”, then check “block” for the third party cookies and you will block some spyware or adware being placed on your system. If you want to block cookies from a particular website or you want to only allow cookies from specific websites, this is where you add those websites.

Next, we go to the “Content” tab. Again, this is an area that you need to know what you are changing before you change anything. You can click “enable” for content advisor. The first slider bar can be changed to block different types of content. First you can start with types of language you wish to block, then nudity, sex, and violence by clicking the icons in the window and using the slider bar. The “more info” button will help you understand this more.

The “approved sites” tab at the top will let you enter websites that you want to access regardless of the settings you just made with the slider bar. On the “general” tab, you should click allow websites that have no rating because not all websites are rated. You can also check the box that says a supervisor, you, can use a password to access restricted websites.

If you share your computer with your children, this is an option where you can visit restricted websites but they cannot. Be careful when setting this password. If you forget it, you will not be able to make changes to these settings later. If you lose this password, you have to know how to go into the registry to get it removed. Unless you know about rating systems, you don’t need to worry about the two buttons at the bottom of this tab or the “advanced tab”.

Click ok to make any changes you made and to enter a password if you decided you wanted one. If you understand about “certificates” and “publishers” then you don’t need my help here. If you don’t understand them, leave those buttons alone.

Click the “autocomplete” button. This is pretty easy to understand. Autocomplete works to help you not have to type the same information on forms and in your Internet Explorer address bar. You can also clear any previous information here. Click prompt me to save passwords and it will ask you each time you enter a password if you want Internet Explorer to remember your password for this website so you don’t have to type it in every time. I don’t recommend you allow it to remember banking and financial passwords.

“My Profile” is where you can enter information about yourself and use that whenever asked for your profile on a website or it can be automatically accessed by some applications saving you time.

Now, click the “connections” tab. If you are currently connected to the web and reading this article, then it is safe to assume your settings here are correct and you should leave them alone.

Click the “programs” tab at the top. There are drop down menus to help you set the default program for each of the tasks. This is a personal choice that will let you set your default web browser, html editor, and email program.

Now we reach the “advanced” tab at the top. Scary hunh? No, this area is mostly personal choices and your choices don’t have near the serious consequences of your settings in “content”, “privacy”, and “security”.

Most of the choices should be left where they are as the default settings. I will only talk here about the ones you may want to change. Do not check notification for EVERY script error unless you want to be annoyed a lot. Not every script in every webpage is error-free and there will be a lot of popups about them if you check that box.

Notify me when downloads complete if checked will give you a sound when a download is done. Underline links is a personal choice. I leave it set on always so I know when I see a link. The next ones again are a choice of whether you want to use Autocomplete.

You can scroll through the rest of the choices and change the ones you understand. Likely if you don’t understand an option you don’t need to change it anyway. I hope this article has been helpful to you and has helped you personalize your settings rather than have Bill Gates do it for you.


Friday, June 17, 2011

Computer Support – MSConfig

The computer. The thing we all love to hate. It does so many important things for us, yet also causes some of our biggest headaches. There is always something that needs to be fixed or optimized, no matter what we do it seems. No matter how well they invent new technology, something still breaks down.

And when it does, you end up calling tech support where either you or the technician is bound to feel stupid at some point. Believe me, it’s the technician in many cases, so ...
The computer. The thing we all love to hate. It does so many important things for us, yet also causes some of our biggest headaches. There is always something that needs to be fixed or optimized, no matter what we do it seems. No matter how well they invent new technology, something still breaks down.

And when it does, you end up calling tech support where either you or the technician is bound to feel stupid at some point. Believe me, it’s the technician in many cases, so don’t feel bad.

In this article, I am going to go over one of the most common computer problems and how to fix it without calling a computer support technician, or your Uncle Bob’s third cousin’s friend, who knows a lot about computers.

Let’s start at the beginning. Booting up, that (for some of us) long process where your computer comes to life. I read a book that explains computers pretty well. In it, the author said that when a computer gets turned on it’s as if every time you woke up, you had to make sure you still had 10 fingers, 10 toes, two eyes, two arms, etc.

That is exactly what a computer does as it boots up and starts the operating system. It uses the registry to examine itself to see if anything it remembers having is not there anymore. So look at the registry as the brain. I do not recommend novice computer users doing anything in the registry. If you would not be comfortable performing your own lobotomy, then leave the registry alone.

Windows comes with tools built into the operating system that makes changes to the registry for you. One of these you should get to know well is msconfig. Every program you download had someone programming it that believes you cannot live without his or her software program running all the time and starting up every time you start your computer.

For almost all software, this is not the case. You can live without his or her program running constantly on your computer. Even Microsoft office and Corel office install themselves into your startup process. They must have thought while writing that program, that everyone will be using their product as soon as they boot up so let’s tell the computer to go ahead and do that for them,.

Go to start, the little button in the lower left hand side of your computer, in most instances. Now click on run. Type in “msconfig”. You will see several options. Normal startup, Diagnostic startup, and Selective startup. We are going to be selective today and from now on, so click selective.

Now on the tabs at the top, choose startup. You will see all the programs that startup when your computer boots up. Some of these are necessary and some are not. If you are unsure what something is, do not remove the check by it. I’ll tell you how to figure that out in a minute.

Some things you will see that need to stay in are “load power profile”, “scanregistry”, “taskmonitor”, “system tray”, and “hotkeyscommands”.

You can leave those in. Now to the right you will see paths to where the programs are and most will provide a clue as to what they are for. Pretty much anything to do with your Internet connection, your printer, your mouse, or other items you know you need should stay checked. Anything to do with your virus program should be left alone as well.

Others like schedulers you don’t use, QuickTime or quicktask, MSN messenger, Yahoo pager, RealPlayer, Quickview, search anything, Microsoft Office, Corel Office, etc. can be unchecked. Microsoft and Corel Office will work just fine when you go to use them without having them in your startup menu.

The same goes for the other programs. They do not need to be running until you decide you need them. Once you begin to take control of your computer and learn what makes it tick, the less you will depend on those long tech support calls.

Once you have unchecked all of the programs you know for sure do not need to be there, hit “apply”, then “ok”. It will tell you that you need to reboot. So go ahead and do that after you save this article or bookmark it so you can see what to do next.

After you reboot, you will get a popup that says something like, “OH MY GOD! You have chosen to change some settings! Are you sure?! Make sure you check the box that says don’t show me this dramatic popup anymore, then close that.

Go back to “start”, “run”, type msconfig again. Go back to the tab at the top that says “startup.” If there is anything you were not sure of that you wish to remove, go ahead, but only pick one! Important, only pick one, then reboot to see if that one caused you any problems. If it does, then you simply go back to msconfig, check the box back again and reboot again. You can repeat this for each of the ones you were not sure about removing.

I hope I have saved you at least one computer tech support call with this article. Your computer should now run a little faster and you know what to do every time you download a new program. Go see if it installed itself into the startup folder and remove it if you do not need it at startup. Happy computing!


Saturday, May 21, 2011

Professional Help with Your Computer May Be Cheaper Than You Think

We all deal with them, those little computer problems that aren’t quite big enough to warrant a call to the Computer Guy. You know, like every once in a while your camera won’t transfer its pictures the right way. Or like the times when all of a sudden your computer shuts down for no apparent reason and with no warning whatsoever. Don’t forget those odd “Run Time Errors” with the crazy numbers in them. I love those.

We all deal with them, those little computer problems that aren’t quite big enough to warrant a call to the Computer Guy. You know, like every once in a while your camera won’t transfer its pictures the right way. Or like the times when all of a sudden your computer shuts down for no apparent reason and with no warning whatsoever. Don’t forget those odd “Run Time Errors” with the crazy numbers in them. I love those.

The worst part is, you could probably fix some of these things yourself if you just had a little help or guidance. Calling a professional, while sometimes necessary, can be both a greater inconvenience and of course a greater cost. It may take forever to contact them, and when you do get in touch with the help desk, they always make you reboot the thing twelve times before you get any real advice.

Let me be clear on a couple things before we continue. First, I am a professional computer technician and have been working in the industry for over 15 years. There are numerous occasions where a professional is needed to help with or repair your PC. It is often my advice to have your system evaluated at least one every three months. On top of that, there are many things a novice should not try on their PC for fear of causing more harm than good. Not everything is this way though.

I’ve said it before and I’ll say it again. Your best way to help maintain your computer is by staying informed and educated. I’m not suggesting everyone run out and get a Computer Science degree, but I am suggesting you use some of the top notch free resources that are available to you. The largest these days is of course the internet.

Don’t get nervous yet, I’m not suggesting you look up some super hi-tech article and study it until you know it inside and out. You don’t have to. The net is full of people who already understand these things and are more than willing to pass some of that understanding on to you. They do this in forums.

Forums are a wonderful thing. A lot of forums are actual cyber communities of people who love to talk about various topics. They have people of varying skill sets, all interacting in a friendly supportive way. I know there’s a free computer support forum out there with people in it just waiting to answer some of your questions.

So next time those pop ups are driving you crazy, and you can’t reach your favorite help desk, stop by a computer support forum. You’ll be surprised at how good an experience it can be.

-Dave

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