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Showing posts with label help. Show all posts
Showing posts with label help. Show all posts
Saturday, May 14, 2011

Hard Drives- Choosing the Right One

When buying or building a home computer, it is important to make sure your hard drive is the proper size. Without the proper hard drive, you'll find using your computer won't be as much fun as you want it to be.

Hard drives come in many different sizes and configurations. How much data a hard drive can hold is measured in gigabytes (GB). The latest hard drives can hold anywhere from 80 GB to 1000 GB (1 TB)! When buying a hard drive, size isn't the only factor to look at, however. By choosing the right hard drive for your needs, you'll enjoy your computer more. Hard drives are inexpensive and you should never skimp on one to save money.

For business or basic home use, an 80 GB hard drive should suffice. If you plan on downloading music, movies, or installing a lot of games on your computer, your hard drive should be at least 160 GB. For laptop users, the same space requirements apply, however, many laptops come with small hard drives. Many laptop users choose to keep the small hard drive and buy an external hard drive for excess files to keep costs down.

You can have a huge hard drive, but it will be worthless if it doesn't move data fast enough for your computer! To find data, hard drives have platters on spindles that spin, similar to a CD. How fast a hard drive spins is measured in RPM (revolutions per minute). The higher a hard drive's RPM is, the faster it will perform. Desktop hard drives almost always have 7200 RPM hard drives. Laptop hard drives can range from 4200 RPM to 5400 RPM for budget and midrange uses and 7200 RPM for high end use. Hard drives with RPMs of 10,000 or more are available, but those are mainly for gamers, computer enthusiasts, and servers.

If you are computer user looking for performance, you should know about RAID. RAID lets you put 2 or more hard drives of the same brand and model together and run them at once, which results in faster performance. You can also use RAID so the second hard drives automatically backs up data from the first hard drive, so you always have a backup of your data. There are numerous possible RAID configurations out there, too many to mention in this article.

A hard drive's cache is also another important performance  indicator. A hard drive's cache will hold frequently accessed data for faster access by the computer. A good hard drive will have at least 8 MB of cache. As with RPM, the more cache a hard drive has, the better.

Hard drives generally have either an SATA or IDE connection. Both connections are for attaching the hard drive to the motherboard via a cable so that data can be sent and received to and from the computer and drive. SATA is the newest connection and is better than IDE in that it can be faster and uses a much smaller cable. IDE, however, is just as fast as IDE in real world performance testa and hard drives that use IDE are cheaper than SATA hard drives. However, IDE hard drives use large cables that can restrict airflow. Fortunately, you can buy a rounded IDE cable that is not as big for $5-$10 at almost any computer supply store or online computer part retailer, such as Newegg.com or Fry's Electronics.


Thursday, April 14, 2011

5 Powerful Tips for Getting the Help You Need Online

Copyright 2006 Tony Mase

In his book "How to Get What You Want", Wallace D. Wattles, best known for his classic masterpiece "The Science of Getting Rich", talks about the importance of "making constructive use of the people and things in your environment" in getting what you want.

One way you make constructive use of the people and things in your environment is to get the help you need, when you need it.

If you spend any amount of time on the Internet, you'll occasionally need someone's help...

It might be help with an online purchase, technical support for a product, or some other kind of help.

Regardless of the kind of help you need...

The manner in which you ask for that help will determine the quality and the quantity of the help you receive now and in the future.

You see...

There are two ways you can ask for help online...

One is "constructive"...

The other is "destructive".

When you ask for help in a constructive manner, you'll get the help you need, when you need it, and you'll "build" a relationship that'll keep the door open for future help.

On the other hand...

When you ask for help in a destructive manner, although you might get the help you need this time, you'll "destroy" any chance of a relationship and close the door to future help.

Based on the thousands of questions and support requests I've received and answered online, here are five powerful tips that'll help you get the help you need, when you need it, and get it in a way that'll leave the door wide open for future help:

Tip #1 - Don't lead with your chin.

Leading with your chin is a great way to get knocked on your...

Well...

You fill in the blank. :-)

The single most important thing you need to remember when you're asking for help online, whether you're asking by email or by filling out an online form, regardless of how angry or frustrated you might be, is that there's a real "live" person on the other end...

A person who has "feelings" just like you do!

Including phrases in your first request for help like...

"Are you going to help me right now, right this minute, or are you going to give me my money back?"...

Or...

"I'm starting to think this is a scam!"...

Or...

"If I don't hear back from you in one hour, I'm going to call my lawyer!"...

Might make you feel good, but they'll virtually guarantee whatever help you do get right now will be minimal, at best, and your chances of getting anything other than minimal help from that person again in the future will be somewhere between slim and none.

Tip #2 - Be polite.

For some strange reason, one I've yet to figure out, many people seem to think the rules of simple, common courtesy don't apply online...

Don't you be one of them!

A request for help written in a polite tone, using "please" and "thank you", will, more often than not, get you a prompt and courteous reply.

Tip #3 - DON'T SHOUT!!!

Whether you know it or not, typing your request for help in all capital letters is the online equivalent of shouting in the face of the person who receives it...

And...

The liberal use of multiple exclamation marks makes your shouting even louder and more emphatic!

Question for you...

Do you like it when someone shouts in your face?

Guess what?

Neither does anyone else! :-)

Tip #4 - Keep your request short and to the point.

Most people doing business online don't have the time to read long, drawn out messages trying to figure out what you need, nor do they have the time to keep writing you back over and over again trying to clarify what you need.

When you ask for help online, *always* include your name, contact information, order information, specific dates, specific details, and a clear, concise description of the help or information you need.

Avoid including any information that doesn't directly contribute to helping the person you're asking for help to give you the exact help you need.

Tip #5 - Say thank you.

After you've received the help you've asked for, a simple "thank you!" or "thanks, I appreciate your help!" will go a long way towards insuring the door will be wide open the next time you need that person's help again.

Once again...

The single most important thing you need to remember when you're asking for help online is that there's a real "live" person on the other end.

Treat that person as you'd like to be treated and you'll find as I have that, more often than not, you'll get all the help you need, when you need it, and that person's door will always be open to you should you need their help again.

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